Rethinking the ROI Conversation: What CFOs Get Wrong About Measuring Consulting Value
Finance leaders have long applied familiar financial metrics to evaluate consulting engagements — a reasonable instinct that nonetheless misses much of the value these partnerships can generate. As strategic consulting grows more integral to organizational decision-making, CFOs who rely exclusively on conventional measurement tools risk both undervaluing effective engagements and overpaying for ineffective ones. A more sophisticated framework is overdue.